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With extensive industry experience and knowledge, Orion takes a consultative approach in delivering its services. We ensure that clients receive the latest in document services in a secure environment, including the following benefits:
- Daily updates
- Automatic e-recording
- Image-enabled work flows
- Secure, customized updates - daily, weekly and/or monthly
- Images for all recorded documents
- Current document status via customized reports or the Orion website
- Compliance tracking and recording
- Encrypted data or file transfer protocol (FTP)
- Uniform Commercial Code (UCC) recordings and releases
- Notification of procedure enhancements
- Document tracking to ensure proper recording
- MERS preferred provider
- Ability to handle any volume for clients nationwide
Orion provides e-recording as a proactive part of our process, so clients receive this benefit with no additional steps required and at no additional charge. When a county comes online with e-recording, we simply add that county to our system, and documents are automatically converted. This streamlined process is just another way that Orion stays ahead of the curve, delivering the latest technology to our clients.
With extensive industry experience and knowledge, Orion takes a consultative approach in delivering its services. We ensure that clients receive the latest in document services in a secure environment, including the following benefits:
- Daily updates
- Automatic e-recording
- Image-enabled work flows
- Secure, customized updates - daily, weekly and/or monthly
- Images for all recorded documents
- Current document status via customized reports or the Orion website
- Compliance tracking and recording
- Encrypted data or file transfer protocol (FTP)
- Uniform Commercial Code (UCC) recordings and releases
- Notification of procedure enhancements
- Document tracking to ensure proper recording
- Tracking of delinquency reports by county
- MERS preferred provider
- Ability to handle any volume for clients nationwide
Orion provides fast recovery of mortgage documents and title policies. Orion also provides extensive research to locate companies for intervening assignments. This helps clients expedite the assignment/lien release process or finalize post-closing requirements. Basic information can be provided on a spreadsheet and Orion does the rest. Our clients appreciate the set fee for services that eliminates variable costs, therefore making it easier to budget.
Orion understands the importance of retaining recorded documents and the sense of urgency to recover them when they become lost. Through our electronic processing systems, we can import the basic information required to retrieve documents, create a record in our system, and instantly begin the document retrieval process. Our proactive approach to mortgage document retrieval allows for quick retrieval of documents and provides our clients with the peace of mind of knowing their assignment or lien release is being processed in a timely manner.
Having a final title policy is essential to any mortgage transaction. Yet many firms encounter challenges in receiving final policies, or they simply are lost in the transportation of collateral files. Orion has the technology and experience to retrieve certified copies of policies or duplicate originals accurately and cost effectively.
The document processing industry's rejection rate for documents stands at 12.5% - a figure that amounts to nearly $600 million per year that providers and their clients must pay to resolve rejections that could have been avoided. A common stumbling block is missing intervening assignments. The solution is beneficiary research -- tracking down mortgage companies that have been sold or have gone out of business. Orion has developed an innovative system to provide beneficiary research for clients who do not have the time or resources to engage in this laborious process. Unique in the industry, our set-fee service provides a cost-effective way of locating the information necessary to obtain a contact so subsequent assignments or lien releases can be executed. It's just one more way to provide our clients with excellent and efficient service.
Orion has developed exclusive, customized programming for direct-to-consumer document mailings as an enhancement for our loan-servicing clients. This enables the return of recorded lien release documents to our clients' borrowers via mail. Provided at no additional charge, the upgrade dramatically reduces document turnaround time, lowers costs to the loan servicer and provides for more accurate return of documents to the borrower.
With this enhancement, clients' customers receive documents that include the servicing company's cover letter, appropriate signatures and any special instructions or information - sent in a timely manner via Orion's exclusive in-house mail system.
Orion's Electronic Onsite Servicing (EOS) is a proprietary scanning system that streamlines the lien assignment and release process. EOS is designed to maximize operating efficiency for small to medium-sized lenders that service their own portfolios. Using the system's computer and scanning station, our clients scan documents and images from each mortgage payoff. The software then groups the information by account number and electronically transfers it to our proprietary DocPro!® document management system, allowing clients to set prescheduled, automated, batched transfers, as well as send information manually when needed.
With EOS, our clients can take advantage of technology used by larger companies, without the massive time and financial investment.
- Dramatically shortens turnaround time for executing lien releases - to as little as two days after loan payoff, depending on the county involved.
- Efficiently meets compliance standards.
- Provides improved tracking and archiving capabilities.
- Eliminates the need for mass photocopying, shipping and storage of documents.
- Ends costly formatting errors, faulty descriptions and mismatched checks.
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